CPI Security System Review
CPI Security provides professionally installed and monitored smart security systems throughout the Southeast U.S. They offer real-time video, custom alerts, and unique “Real Time Response” emergency protocols.
Customer Satisfaction
Average Price
Established
Customer Rating
4.5/5
Average Rating
Warranty
4.0
Average Years Coverage
Market Share
1.2%
US Security Market
Service Network
15
US Service Centers
Key Features
- Highly rated for customer satisfaction
- Industry-leading reliability scores
- Multiple security system options to suit different property sizes and requirements
- Systems include security cameras for video monitoring
- Comprehensive coverage with an average of 6 sensors per system
- Smart home integration with CPI inTouch App, Alexa, Google Assistant, CPI SmartHub, Alexa, Google
Brand Information
Country of Origin
United States
Headquarters
Charlotte, North Carolina
Years in Business
35 years
Popular CPI Security Systems
| Model | Type | Monitoring | Sensors | Camera | Price | Warranty | |
|---|---|---|---|---|---|---|---|
| inTouch Basic Secure | Wireless | Professionally Monitored | 4 | 399 | 4 years | Details | |
| inTouch Smart Home | Smart | Professionally Monitored | 6 | 599 | 4 years | Details | |
| inTouch Total Protect | Smart | Professionally Monitored | 8 | 799 | 4 years | Details |
Prices shown are for the system only. Installation costs typically range from $200 to $800 depending on the complexity of your installation.
Product Categories
Cameras and Doorbell Systems
CPI’s cameras provide HD video with advanced motion detection and cloud storage, integrated with the inTouch app.
1080p video
live viewing
app playback
night vision
two-way voice
inTouch Essentials Package
The CPI inTouch system includes a control panel, smart sensors, and a video doorbell, all backed by professional monitoring.
Touchscreen control
real-time alerts
video doorbell
glass break sensors
24/7 response
Environmental Monitoring
CPI offers smoke detectors, carbon monoxide sensors, and water leak alerts with emergency response integration.
CO detector
smoke alarms
water sensors
monitored fire response
smartphone alerts
Why Choose CPI?
Performance Highlights
- Excellent customer satisfaction at 4.5/5
- Outstanding reliability rating of 4.5/5
- Integrated camera systems for visual monitoring
- Smart home integration options available
Support & Aftercare
- Standard warranty periods averaging 4.0 years
- 15 dedicated service centers across the US
- 15 dedicated service centers across the US
- 0 approved installation partners
- United States engineering with USA support
Security System Types
Wireless vs. Wired Systems
CPI offers both wireless and wired security systems to suit different property needs:
- Wireless Systems: Easy installation without running cables, ideal for renters or finished homes. Battery-powered with backup options for reliability during power outages.
- Wired Systems: Most reliable connection with no signal interference or battery changes. Ideal for new builds or renovations, with permanent installation for added security.
Monitoring Options
Choose from different monitoring approaches based on your security needs:
- Self-Monitoring: Receive alerts directly on your smartphone with no monthly fees. You control and manage all responses to security events.
- Professional Monitoring: 24/7 monitoring by security experts who can dispatch emergency services when needed. Additional monthly subscription but provides peace of mind.
Ready to secure your home with CPI?
Get competitive quotes from trusted installers in your area
Why choose a CPI security system?
- Protect your home and family with reliable security technology
- Benefit from CPI's 4-year warranty coverage
- All installers are SSAIB or NSI certified for your peace of mind
- Fixed price quotes with no hidden costs